Job summary
- Main area
- Admin
- Grade
- Band 3
- Contract
- 12 months (Fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 151-NM282
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Fleet Community Hospital
- Town
- Fleet
- Salary
- £27,106 - £28,850 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 22/04/2026 23:59
Employer heading
Administrator
Band 3
Job overview
The Interim Care and Support Team (ICAST) is a new team being developed to help discharge patients home from hospital sooner.
Your role will be to support the development of the team whilst ensuring it operates smoothly, efficiently and effectively.
Responsible for supporting the day to day administration and running of the team, you will be supervised by the Team Lead and receive regular 1:1 supervisions, annual appraisal and ongoing professional development relevant to your role.
If you have a strong background in team administration and a passion to develop services, build relationships and support others then this is the role for you.
Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Main duties of the job
- To support the Team Lead with the effective running of the team.
- To maximise the effectiveness of the service.
- Day-to-day administrative management and co-ordination of the service supporting the clinical team and being the first line of contact for patients, relatives, carers and other key stakeholders.
- To co-ordinate staff resources, and admissions and discharges to/from the caseload.
- To work across relevant Trust sites to support the delivery of the clinical service.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
- To support the team in the day to day operational running of the service.
- To support and co-ordinate the lone working processes.
- To be a central point of call for staff.
- To liaise with key partners making onward referrals, liaising with key stakeholders, patients, relatives and carers.
- To source additional patient information when required both verbally and electronically.
- To maintain contemporaneous patient records according to team systems; including entering patient information, referrals, documenting contacts and scanning/uploading paper records to the electronic system.
- To maintain contact with patients on behalf of clinicians as requested.
- To be an active part of handover and MDT and support the administration of these.
- To prepare patient information, folders and paperwork needed by clinical staff.
- Undertake stock take and manage stock control.
- Undertake regular audits
For more information please see attached job description and person specification.
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in Maths and English (grade A-C)
- NVQ level 3 in administration or equivalent, relevant to the role
Desirable criteria
- NVQ level 3 in health and social care or equivalent.
Experience
Essential criteria
- Experience as an administrator in a similar role
- Experience working in complex situations
Desirable criteria
- Administrative experience in a healthcare setting
Skills
Essential criteria
- Able to make decisions and solve problems quickly
- Uses own initiative and take responsibility to resolve issues
- Able to communicate effectively both verbally and through documentation
- Computer literate
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lisa Beadle
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 0300 613 8203
List jobs with Frimley Health NHS Foundation Trust in Administrative Services or all sectors