Job overview

The right candidate will successfully manage and oversee the pharmacy operations in a busy, hospital, outpatient pharmacy, ensuring efficient and safe medication management and dispensing. They will supervise a team of talented and ambitious pharmacy staff, manage budgets alongside the pharmacy manager, oversee training and progression of staff, and maintain compliance with regulations and policies. 

Main duties of the job

·         Understands and supports the principals and standards of a General Pharmaceutical Council registered Pharmacy site.

·         Responsible for all daily activities associated with designated service.

·         Supports the quality management system for effective Standard Operating Procedures and competency training of people.

·         Supports the reporting of non-conformances.

·         Responsible for the first response to informal complaints.

·         Supports the Pharmacy Manager to plan and prioritise periods of high and unpredictable workload throughout the day/week.

·         Effectively manage customer relations and make independent judgements when dealing with Trust Managers, Prescribers and Speciality teams e.g. Rheumatology, Cancer Services.

·         Effective resolution of issues and communicate realistic outcomes to understand and meet customer expectation.

·         Supports the recruitment process with short listing and interviews for designated area.

·         Supports staff training and induction.

·         Support the Pharmacy Manager with 12 monthly staff appraisals, sickness and absence policies.

·         Supports the staff holiday rota to ensure safe levels of staff with appropriate supervision.

·         Supports data collection and the reporting of monthly activity and performance.

·         Works with the Head of Pharmacy Services and Pharmacy Manager to deliver actions through the designated service to respond to service failures.

Working for our organisation

QE Facilities (QEF) is a wholly owned subsidiary company of Gateshead Health NHS Foundation Trust (GHNT), based in the North East of England.

We provide a range of non- clinical services to GHNT and other NHS organisations. Our services include: estates, facilities services, procurement, medical engineering and devices, endoscopy decontamination and sterile services, transport, out-patient pharmacy, and prevention & management of violence & aggression training (PMVA). 

In addition we provide consultancy services, advising clients on all aspects of establishing a subsidiary company within an NHS body to the provision of VAT compliance advice.

QE Facilities work to their own Terms and Conditions and these are not the same as Gateshead Health NHS Foundation Trust Terms and Conditions. This is not an Agenda for Change Pay Rate.

We do not hold a sponsorship licence and are unable to offer employment under any sponsorship arrangement.