Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-AE-21271
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust HQ, Portland House
- Town
- Worthing
- Salary
- £38,682 - £46,580 Per annum
- Salary period
- Yearly
- Closing
- 26/03/2026 23:59
- Interview date
- 13/04/2026
Employer heading
Business Manager to CSPO / Deputy CEO
NHS AfC: Band 6
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
- The key duty of this post is to provide business support to the Chief Officer personally and the Directorate as a whole. This will include project management, monitoring and progress-chasing, the analysis and presentation of particular data and reports, and general support of service improvement and planning for the Chief Officer including diary management.
- The post holder will lead the Business Management functions of the directorate including being responsible for the design, production, analysis and presentation of a range of routine and ad hoc performance and business reports. Ensuring that information provided reflects service practice and is timely, relevant and accurate.
- To undertake project work as directed by the Chief Officer and to hold delegated responsibility for any related budget (up to appropriate financial limits).
- To ensure the maximum effectiveness of the Directorate by planning and managing the diaries and providing proficient secretarial, office management, personal assistant and support services.
Main duties of the job
The post holder will be responsible for
· The day-to-day organisation of the Directorate office
· Knowing the overall priorities of the Chief Officer, interpreting these priorities by planning and managing the diary and facilitating delivery
· Scheduling and following up commitments made by the Chief Officer
· Establish and use effective administrative working protocols and practices within the directorate group, whilst continually reviewing/improving the systems.
· Assist the Chief Officer in developing, implementing and maintaining specific policies, protocols and related systems
· Assist the Chief Officer / Support Team in developing, implementing and maintaining directorate specific policies, protocols and related systems within the directorate.
· Representing and making decisions on behalf of the Directorate which relates to either performance, or business decisions as delegated by the Chief Officer.
· Having delegated budgetary responsibility for expenditure on the Chief Officer's budget and budget responsibility for their project budget.
· Line management of administrative staff within Directorate to include regular supervision schedule and annual appraisal, involving the Chief Officer in objective setting in the appraisal.
· Representing the Directorate at internal and external meetings as instructed.
Working for our organisation
About Us
Sussex Partnership NHS Foundation Trust provides mental health, learning disability and neurodevelopmental services across the South East. Our care is delivered in hospitals, health centres, community settings and specialist facilities, with research and continuous improvement at the core of our work.
We are recruiting a Business Manager to support the Chief Strategies and Partnerships Officer (CSPO)/Deputy Chief Executive and lead the CSPO administrative team. Reporting directly to the CSPO/D‑CEO, you will oversee a broad portfolio of responsibilities and work closely with senior leaders across the directorate.
We are seeking a Business Manager who:
- Has a strong track record in administrative and business support
- Is collaborative, compassionate and an effective communicator
- Has experience working with executive teams
- Demonstrates a commitment to high‑quality, person‑centred care
What We Offer
You will join an ambitious organisation that values innovation, development and equality of opportunity. We welcome applications from all backgrounds.
Detailed job description and main responsibilities
Key Result Areas:
Performance Information and Systems
Summary:
- Build strong internal relationships to support directorate operations
- Develop and manage systems for communication, auditing, and performance information
- Serve as the expert contact for all business support matters
- Coordinate complex meetings and produce agendas, minutes, and action logs
- Provide high‑quality administrative and secretarial support
- Screen and prioritise correspondence, taking independent action when appropriate
- Lead on information production, analysis, presentation, and dissemination
- Manage business‑sensitive information securely and effectively
- Maintain robust performance management and audit processes
- Analyse activity and support financial performance reviews
- Support workload management, project delivery, and service planning
Staff Management
Participate in recruitment and selection processes and provide comprehensive line management for administrative staff.
Summary:
- Act as panel member or chair for recruitment of administrative staff
- Arrange temporary staffing as required
- Provide full line management for designated administrative and Executive Support Team staff
- Oversee appraisals, sickness management, performance, disciplinary, and grievance matters
Financial
Perform delegated financial responsibilities and support project-related budget management.
Summary:
- Undertake project work with associated budget responsibility
- Act as authorised signatory for petty cash, travel, meeting expenses, and agency timesheets
- Monitor relevant budgets and escalate concerns to the Chief Officer
- Maintain the highest level of confidentiality and professionalism
- Participate in supervision, appraisal, and personal development
- Undertake additional duties as requested, appropriate to the role
- Uphold and actively promote the Trust’s values and vision
Person specification
Qualifications
Essential criteria
- Relevant degree or diploma level qualification or equivalent experience plus training & experience to post graduate diploma level.
- Evidence of continuous personal and professional development
Knowledge/Experience
Essential criteria
- Knowledge of business case procedures
- Experience and evidence of analysing, interpreting and presenting information
- Experience and evidence of leading on a project or directly supporting via a project management process
- Experience of performance monitoring
- Experience of managing or maintaining data management systems.
- Experience of servicing meetings and taking minutes
- Experience of line management of staff
- Experience of dealing with confidential and sensitive issues with tact and diplomacy
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sara Stoner
- Job title
- Business Manager to Chair
- Email address
- [email protected]
- Telephone number
- 01903 382074
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