Job summary
- Main area
- Lived Experience
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 263-CCG25-160-LB
- Employer
- Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- Employer type
- NHS
- Site
- Hope Haven
- Town
- Whitehaven
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 15/05/2025 23:59
Employer heading

Clinical Lead: Lived Experience
NHS AfC: Band 7
Hello!
We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area.
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks.
- Cultural diversity staff network
- Disabled staff network
- LGBT+ staff network
We also have a number of staff support groups which are open to any staff to attend. These Include:
- Armed Forces and Veterans Staff Association
- Mind, Health and Wellbeing Community
- Menopause toolkit and cafes and staff carer support group
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.
Always improving
CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Our last two inspections have rated us as an outstanding organisation. We’re always seeking to improve as an organisation. Do you want to be part of that?
Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay
Job overview
Are you passionate about peoples experience of mental health services ?
Are you are great leader?
Are you motivated to work in a radically different model of care ?
Do you have Lived Experience that drives your core values when working with others?
If yes to all of these then we have the perfect job for you.
David Storm ( Associate Director for Community/Access North Cumbria CBU) says:
"The Clinical lead Lived experience post will be a central component of Hope Haven’s approach, embedding lived experience as a key element of support and ensuring the voice of lived experience is prominent within clinical decision making, development and ensuring services are delivered with a trauma informed, recovery focus. This ethos supports a radical reimagining of mental health support founded in true person centred care, supporting co-production, family involvement and enabling the community to be the vehicle to support mental wellbeing for all, rather than the sometimes’ confining nature of biomedical approaches. Understanding the person’s holistic needs from their perspective and co-producing support plans led by the person, informed by their family and supported by partnership working around the person’s needs, will offer a new and hopeful approach based on choice, ownership, people and self."
Main duties of the job
The post holder will provide clinical leadership and professional management for Peer supporters within the Copeland 24/7 hub.
This will include bringing lived experience expertise to the wider Multidisciplinary Team, supporting the voice of lived experience in clinical decision making, development and ensuring services are delivered with a trauma informed, recovery focus- supporting co-production, family involvement and service user choice, empowerment, ownership and support.
The post holder will have responsibility for implementing, monitoring and auditing systems to ensure effective and timely appraisal, peer supervision and Peer Education Programme, CPD for all Peer supporters within the 24/7 Hub.
The post holder will provide line management for Peer and Carer staff within the Copeland Project, including working within the leadership structure and ensuring lived experience culture is upheld at all levels and challenging/ resolving where this may fall short. Also may provide lived experience lead supervision to colleagues
The post holder will lead clinical audit, development of professional practice, quality improvement and service development in own area.
To promote at all times a positive image of people with mental health experiences and learning disabilities, supporting education and training to community groups around mental wellbeing, recovery, mental health experiences
Working for our organisation
A new community service will offer round-the-clock mental health support in the heart of Whitehaven when it opens later this year called the Hope Haven. The Haven is being funded by NHS England as part of a drive to provide more mental health support in local communities. It will be provided by a group of local organisations working in partnership: Cumbria Health; Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW); Everyturn Mental Health; Home Group; iCan Wellbeing Group CIO; The Well Communities CIC; and the Whitehaven Community Trust.
Our aim is to transform the way mental health care is provided in Copeland. This will bring together specialist health, social care and community services for the first time, so people can get the right help, at the right time as one team, under one roof. We will be open 24/7 and people will be able to simply walk in.. People who are struggling with their mental health will be able to get specialist, intensive support from NHS services and other local organisations all based in the Haven. It will also work closely with existing community support, such as the Whitehaven Family Hub. The Haven will also offer advice on issues which often affect people’s mental health, like housing, money and employment. And there will be support for the families and carers of people who are unwell as well as support for people who are at a point of crisis.
Detailed job description and main responsibilities
See attached Job description for more details
If further information required please get in contact
Job advertised - 1st May 2025
Closing date: 15th May 2025
We welcome your application.
Person specification
Education/qualifications
Essential criteria
- Degree/additional training/ Working with Peers to master level
Desirable criteria
- Coaching/CBT training
Knowledge/experience
Essential criteria
- specialist knowledge lived experience/3 years of working with services/ leadership roles experience
- training/evaluation project work/direct supervision of staff
Desirable criteria
- Risk management training/WRAP planning/ leading change experience
Skills
Essential criteria
- Considerable experience of leading change in community/leadership skills/good communicator
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Barbara Slater
- Job title
- Clinical Manager
- Email address
- [email protected]
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