Job vacancy: Ophthalmology Outpatient Support Volunteer, The Newcastle upon Tyne Hospitals NHS Foundation Trust, Newcastle upon Tyne

Job summary

Main area: Volunteers
Grade: Voluntary
Contract: Voluntary
Hours: 1 session per week (Available Shifts: Mondays to Friday 08:00-12:00 or 12:00-16:00)
Job ref: 317-Ophthalmology-Support

Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: RVI Hospital
Town: Newcastle upon Tyne
Closing: 31/12/2025 08:00

Ophthalmology Outpatient Support Volunteer

Voluntary

Detailed job description and main responsibilities

Good listening and strong communication skills are essential.
Patience and composure – able to stay calm under pressure.
A caring, sympathetic, sensitive manner and a non-judgemental approach.
Reliable/dependable/flexible.
Understanding of confidentiality.
Have a positive outlook and approach.
Willingness to work without direct supervision.
Manual handling skills for the transfer of notes between departments.
Volunteers will need to obtain satisfactory clearance from the DBS and Trust Occupational Health Service.

Person specification

EssentialSpecific skills / attributes required by volunteer

Essential criteria

Confident and clear verbal communication skills.
Reliable and trustworthy.
Polite and friendly.
Have a positive outlook and enthusiastic approach.
Reasonably fit and able to walk around the site well.
Ability to exercise judgement and decision making and to report incidents when necessary.

Mindful employer. Being positive about mental health.

Better Health at Work Award - Maintaining Excellence

Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Kathryn Fletcher
Job title: Senior Volunteer Services Administrator
Email address: [email protected]
Telephone number: 0191 282 4075

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Job summary

Employer heading

Ophthalmology Outpatient Support Volunteer

Voluntary

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

EssentialSpecific skills / attributes required by volunteer

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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